Orders are processed within 24-48 hours. In busy periods this can extend slightly, notifications will always be advise by email. The order is then dispatched by the relevant delivery method. For urgent orders: please advise at the time of order by adding ‘Urgent’ in the delivery instructions section within the checkout basket, Or by emailing us with your with your web order number. Calling us is another option. Either way we will endeavor to send your order out as soon as possible, alternatively advising on any delay.
95% of all orders are sent via Royal Mail, which takes 1-2 days from dispatch for UK mainland, 3-5 days for Europe. Heavier parcels within the UK mainland are sent via courier, this varies but is normally 1-2 working days for most UK mainland postcodes.
DOMS Ease Oil Pickup locations provide you with an alternative delivery location where you can collect your products. Pickup locations are available in the UK only. During checkout, you’ll have the option to search for a pickup location convenient to you and all the items in your shopping basket can be delivered to one of these locations. Shipping – UK only